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Eight ways a PalMate can stand with you

PalMate Connect connects you with an identity-verified companion for the moments below — booked in minutes on iPhone or Android, with Guardian‑mode safety on every visit.

Medical appointments

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Hospital discharge

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Personal errands

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Transportation

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Travel companion

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Social outings

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Self‑care

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Therapy support

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A doctor talks a patient through paperwork at a clinic desk

Medical appointment companions

A PalMate meets you at home or at the clinic, sits with you through the appointment, helps you remember the questions you meant to ask, and can keep family in the loop — so a doctor's visit stops being something you dread doing alone. When permitted by the provider and authorized by the Client, a PalMate may accompany the Client into the appointment and help them remember questions or personal notes. PalMates do not interpret medical information, provide medical advice or make healthcare decisions.

Doctor & specialist visitsSecond set of earsWaiting‑room companyFamily updates
A supportive care visit around a kitchen table after a hospital stay

Hospital discharge support

Hospitals release patients faster than families can arrange help. A PalMate handles the gap: pickup at discharge, the pharmacy stop on the way home, and staying until you're settled — with Guardian mode keeping loved ones informed the whole way.

Discharge pickupPrescription stopSettling in at homePost‑procedure company
A companion helps an older man unpack fresh groceries at home

Errand & shopping companions

Groceries, pharmacy runs, the post office, returns — everyday tasks feel lighter with company. Your PalMate can drive, carry, navigate the store, or simply keep you company while you do it your way.

GroceriesPharmacy runsReturns & pickupsEveryday tasks
A driver's hands on the wheel during a daytime trip

Transportation accompaniment

More than a ride — a PalMate can meet you at your pickup point or destination, accompany you during transportation you arrange, help you navigate check-in, and remain beside you throughout the appointment or outing. Transportation availability and arrangements are confirmed during booking.

Meet & accompanyAppointment tripsCheck‑in supportNo‑drive days
Three friends walk together down a tree-lined street

Travel companions

Flights, trains, family visits, medical travel — a PalMate handles bags, gates, and connections so the journey doesn't have to be the hard part. Book a companion for a day trip or the whole itinerary.

Flight companionsFamily visitsMedical travelDay trips
Friends laughing together on a sunny sidewalk

Social outing companions

A wedding you'd skip, a dinner you keep postponing, a movie you want company for — a PalMate turns "I'll pass" into "I went." Social connection supports health and well-being.

Dinners & eventsWeddings & partiesMovies & showsWalks & coffee
A woman relaxes during a facial at a spa

Self‑care appointment companions

Salon day, spa visits, a fitness class you're nervous to start — bring a PalMate. Support for the appointments that take care of you, without needing a friend who's free at 2 PM on a Tuesday.

Salon & spaWellness visitsFitness classesFresh starts
A companion places a reassuring hand on a man's shoulder

Therapy & support appointments

Counseling, support groups, hard conversations — some appointments take courage just to arrive at. A PalMate is the steady presence in the car, the lobby, and the drive home. (Your session stays yours.)

Counseling visitsSupport groupsCourt datesEmotional days
A companion and an older man share a laugh at a farmers market
…and honestly?

Anywhere you'd rather not go alone

The farmers market. The DMV. A first day somewhere new. If a moment feels heavier alone, it qualifies. Open the app, describe what you need, and find a PalMate who's glad to come along.

New placesBig daysHard daysOrdinary days
Honest boundaries

What a PalMate does not do

PalMates provide presence and support — not medical care. A PalMate does not administer medication, provide nursing or personal care, give medical advice, or replace licensed home health services. They accompany, assist, and stand with you.

Companionship (PalMate)Home health care
What it isNon‑medical presence and support: accompaniment, errands, transportation, social connectionSkilled medical services: nursing, wound care, medication administration, physical therapy
Who provides itIdentity-verified companions (PalMates)Licensed nurses, aides, and therapists
How it’s pricedEach PalMate sets their own rates for the services they offerSet by the agency, usually billed hourly
Paid by Medicare?No — Medicare does not cover non‑medical companionshipSometimes, when prescribed by a doctor and criteria are met
How to bookPalMate Connect app — browse, match, and book directlyThrough an agency, usually after a clinical assessment
Best forAppointments, errands, outings, discharge pickup, loneliness, peace of mindClinical needs: injections, wound care, rehabilitation, personal/bathing care

How we keep the community safe

Whatever the moment,
don't face it alone.

Download PalMate Connect on the App Store Get PalMate Connect on Google Play