Never face an appointment, errand, or outing alone.
PalMate Connect helps you find an identity-verified companion for medical appointments, therapy, court dates, errands, and important outings — so you have a real person beside you when it matters.
On both app stores Available across the U.S.
Support when your usual person can't be there
PalMate Connect is for anyone who needs a dependable person beside them—including adults attending appointments alone, families supporting loved ones from a distance, seniors, veterans, people with disabilities, and anyone facing an important or stressful moment without local support.
From appointments to everyday errands,
we're here to walk with you.
PalMates accompany you — or someone you love — through the moments that feel too heavy to carry alone.
Medical appointments
A calm second set of ears at the doctor's office, and a hand to hold in the waiting room.
Learn more →
Social outings
Dinners, events, celebrations — enjoy them with easy company instead of skipping them.
Learn more →
Personal errands
Groceries, pharmacy runs, returns — done together, at your pace.
Learn more →
Transportation accompaniment
Not just a ride — someone who meets you and walks in with you when you arrive.
Learn more →
Hospital discharge
Get home safely with support for pickup, prescriptions, and settling in.
Learn more →
Self‑care appointments
Salon, spa, therapy — support for the appointments that take care of you.
Learn more →Three steps to someone by your side
PalMate Connect is a matching platform: you choose your PalMate, see how they were verified, and stay protected the whole visit.
Download & match
Get PalMate Connect free on iPhone or Android. Browse identity-verified companions near you — photos, services, and verification status up front.
Book your PalMate
Pick the service and the time, and message securely in the app. Each PalMate sets their own rates for the services they offer.
They show up — protected
Your PalMate arrives with Guardian mode on: live GPS, ETA alerts to your emergency contacts, and an SOS button — for both of you.
someone by your side, when you need one → Download the app
ETA home 4:30 PM — contacts notified
★ Gold Badge PalMate
Illustrative example — not a real visit.
Guardian mode watches over every visit
Safety isn't a feature we added — it's the reason the platform exists. Every PalMate completes identity verification through Didit before their first booking.
- Verified identityGovernment-ID check, liveness detection and face match through Didit — every companion, no exceptions.
- AML & watchlist screeningEvery PalMate is screened against global sanctions and watchlist databases before their first booking.
- Live GPS & ETA alertsFamily can follow the visit in real time; emergency contacts get arrival updates.
- In-app SOSOne tap alerts your designated emergency contacts and opens a direct line to 911. PalMate does not dispatch responders or call 911 for you.
- Gold Badge tierCompanions who complete extended vetting earn a visible Gold Badge you can filter for.
"I had to fly my son in just so I wouldn't face a scheduled surgery alone. That's when I saw how hard it is to find someone trustworthy when you simply need someone there. We don't just show up — we stand with you."
Be one of the first
Join PalMate's growing community and help shape a safer, more connected way to find companionship when you need it.
Already used PalMate? Leaving an honest review on the App Store or Google Play helps the next family find a companion they can trust.
What families ask us first
What is PalMate Connect?
PalMate Connect is a safety‑focused companionship platform from PalMate LLC. It connects Clients with identity-verified companions — called PalMates — for medical appointments, errands, social outings, and anywhere you'd rather not go alone. It is free to download on iPhone and Android.
How are PalMates verified?
Every PalMate completes identity verification through Didit before they can accept bookings — government‑ID verification, liveness detection, face match, and AML/watchlist screening. Companions who complete additional vetting earn a Gold Badge, and every visit can be tracked live with Guardian mode, GPS sharing, and an in‑app SOS button.
What does PalMate Connect cost?
PalMate Connect is free to download. Optional subscription plans start at $15 per month for Clients and $19 per month for PalMates — these are PalMate Connect membership fees. Each PalMate sets their own rates for the services they offer. See plans & pricing.
Does Medicare pay for companion care?
No. Medicare does not cover companionship services, because they are non‑medical support rather than home health care.
What does a PalMate NOT do?
PalMates provide presence and support — not medical care. A PalMate does not administer medication, provide nursing or personal care, give medical advice, or replace licensed home health services. They accompany, assist, and stand with you. See the full comparison on our Services page.
Where is PalMate Connect available?
PalMate Connect is available across the United States on iPhone and Android. Companion availability in your area depends on PalMates active near you in the app.
Someone by your side is
a download away.
Free on iPhone and Android. Browse identity-verified companions near you today.
questions first? send us a message